Sales terms and conditions
This document sets out the basis upon which WE provide goods to YOU when purchased
via OUR website, over the telephone, via mail order, or by pre-arranged purchase
order. It constitutes the entirety of OUR contract with YOU.
Definitions:
GOODS - means any items that by virtue of this contract WE will supply to
YOU, including licenses to exercise intellectual property rights and licenses to
use software; but does not mean any service WE will supply to YOU and does not mean
any facility for delivery of items to YOU or the insurance of such delivery.
BUSINESS CUSTOMER - means any person, persons or body corporate with whom WE contract
under this contract who, when making a contract with US, does not intend to use
the GOODS for personal and family use only OR any legal non-natural person irrespective
of their intended use of the GOODS.
CONSUMER CUSTOMER - means any person with whom WE contract under this contract who
does not fall into the category of BUSINESSCUSTOMER as defined herein.
WE - and "US" means Data Savers Ltd
YOU - means any person with whom WE contract under this contract; references to
"YOU" shall be construed accordingly.
SPECIFICATION- means the ability of GOODS to operate with other equipment, including
the ability of the GOODS to operate with a particular operating system, operate
at a particular speed, comply with a particular published standard and / or interact
with particular peripherals.
GOODS OF AN EQUIVALENT SPECIFICATION - means GOODS that, in relation to other GOODS,
have the capability to perform with reasonable equivalence with reference to the
definition of SPECIFICATION above.
VAT - means the prevailing rate of Value Added Tax at the time that YOU become liable
to make payment to US.
COOLING OFF PERIOD - means a period of seven clear working days, as defined by Regulation
3(1) of the DISTANCE SELLING REGULATIONS starting the day after the GOODS are received
by YOU.
DISTANCE SELLING REGULATIONS - means the Consumer Protection (Distance Selling)
Regulations 2000 (SI 2000/2334) as amended, superseded or updated at the date of
this contract.
All goods are refurbished unless otherwise stated. Please direct any questions to
our sales team.
Prices All goods will be invoiced at the price quoted. Packaging / delivery or insurance
charges, if applicable, are extra. No discounts shall apply unless previously agreed
by the Company.
Sale and Delivery
WE agree to sell and YOU agree to buy the GOODS that YOU have ordered at the price
WE agreed to sell the GOODS to YOU when YOU ordered. YOU also agree to pay US the
VAT in respect of those GOODS.
Return Policy
If YOU are not totally satisfied with YOUR purchase or YOU have simply changed YOUR
mind about YOUR purchase then in line with the DISTANCE SELLING REGULATIONS,
YOU can return YOUR item provided YOU inform US of this decision via letter or e-mail
to customer services within 7 working days of receipt. Once YOU have informed US
of your decision to return goods under the DISTANCE SELLING REGULATIONS, YOU have
7 working days to return the item(s) at YOUR own expense. YOU will be responsible
for the safe return of the GOODS. The GOODS must not be opened nor used and must
be 'as new' when returned to US.
All items must be complete with original packaging, manuals, disks, cables etc as
originally supplied. Manufacturer packaging must not be defaced in any manner. Once
GOODS are received at Data Savers Ltd, WE will issue a full refund for the cost
of the GOODS to YOUR original payment method. Please note BUSINESS CUSTOMERS are
exempt from returning items within 7 working days under the DISTANCE SELLING REGULATIONS.
Please note that item(s) sent back to US without a valid RMA number will be rejected.
YOU will be liable for all postage costs for unauthorised items. Authorised RMA
numbers will be valid for 7 days only. After Sales Service. Please note replacements
may be repaired or refurbished unit(s). If YOU do not return the GOODS in complete
condition, including all packaging and manuals, WE will not issue a refund in respect
of the GOODS. If YOU return non-defective GOODS to us, under this warranty, WE may,
at our discretion, require you to pay our reasonable testing costs and the costs
of returning the GOODS to you. If YOU return GOODS to us, under this warranty, and
those GOODS are defective as a result of, YOUR negligence, or, negligence of YOUR
agents or employees, or, occurrences that YOU were insured in respect of, or, occurrences
that YOU could reasonably expected to have been insured in respect of, WE will not
be liable under this contract and WE may, at our discretion, require you to pay
our reasonable testing costs and the costs of returning the GOODS to you. This warranty
is in addition to and does not affect YOUR statutory rights.
WE are NOT responsible or liable for any data stored on the Product that is lost,
deleted, or is otherwise inaccessible. All data will be deleted from the Product
during repairs.
You should remove or make a backup copy of any data stored on the Product prior
to shipping the Product to Data Savers Ltd. Any defect in the goods arising from
wear and tear, damage caused by accident, natural disaster, intentional or accidental
misuse, abuse, neglect or improper maintenance, or use under abnormal conditions;
damage caused by an external electrical fault or any accident; damage from third
party software or from virus(es);
If the serial number of the components or accessories has been altered, cancelled
or removed; the warranty seals have been broken or altered; Items with bent or broken
pins or connectors are deemed user error and are not covered under the manufacturer's
warranty. A reduction in battery life over time is deemed normal, and is not covered
under warranty. Individual components found not to be defective upon testing will
incur a minimum testing/handling fee of £10.00 + VAT. None faulty items will be
returned to you at your own cost. Physically damaged (e.g. dented / cracked/burnt
or blown components circuits etc) items will be rejected.