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Data Savers Data Recovery - Terms and conditions of our data recovery services

Our service level pledges

 

  • No Recovery No Fee.
  • Fixed up front cost.
  • Fixed time scales. Free Special delivery.
  • High Security processes and procedures insure your data is safe and secure.
  • Original manufacturer’s warranties are NOT void using our recovery services.
  • State of the art CRM system, we keep you informed throughout the process.
  • Clear Data Recovery Reports, you check your recovered data before committing to any cost.
  • Free drive with RAID recovery.
  • We beat any quotation for data recovery.

 


Terms and conditions


The Engagement.

Customer engages Data Savers Ltd and/or its suppliers to: inspect, evaluate, and identify the problem (if not already identified); and/or retrieve, or minimise the damage to, the equipment/data/media; and/or provide other services as may be requested by Customer from time to time.

 

Confidentiality.

Data Savers Ltd will use any Customer information contained in the data, media and/or equipment provided to Data Savers Ltd by Customer only for the purpose of fulfilling the Engagement, and will otherwise hold such Customer information in the strictest confidence.

Any confidential information disclosed by Customer under this agreement will remain Customer’s sole property, and Data Savers Ltd shall employ reasonable measures to prevent the unauthorised use of such information, which measures shall not be less than those measures employed by Data Savers Ltd in protecting its own confidential information. Data Savers Ltd will not disclose confidential information except to employees or consultants reasonably requiring such information (and who have secrecy obligations to Data Savers Ltd) and not to any other party.

Data Savers Ltd will employ appropriate technical and organisational measures to safeguard Customer personal data and will act only on the instruction of the Customer with respect to Customer data. Data Savers Ltd is part of a worldwide organisation and Customer hereby agrees to the transfer of Customer data to Data Savers Ltd affiliates and suppliers worldwide as needed for the sole purpose of performing the engagement.

Payment.

Customer agrees to pay Data Savers Ltd all sums authorised from time to time by Customer, which will typically include charges for Data Savers Ltd services, reasonable travel and per diem expenses for on-site work, shipping and insurance (both ways), and actual expenses, if any, for parts, media, and/or off-the-shelf software used in the Engagement.

Unless otherwise agreed to in advance by Data Savers Ltd, all such sums are due and payable in advance, by company check, bank wire transfer, or credit card.

Consent.

Any consent required of either party will be effective if provided in a commercially reasonable manner, which includes without limitation, verbal authorisation if followed by written confirmation by Data Savers Ltd at the earliest possible opportunity, and/or facsimile.

Acknowledgment of Existing Conditions.

Customer acknowledges that the equipment/data/media may be damaged prior to Data Savers Ltd receipt, and Customer further acknowledges that the efforts of Data Savers Ltd to complete the Engagement may result in the destruction of or further damage to the equipment/data/media. Data Savers Ltd regrets that it will not assume responsibility for additional damage that may occur to the Customer's equipment/data/media during Data Savers Ltd efforts to complete the Engagement. NO WARRANTIES; DISCLAIMER OF ALL WARRANTIES. Data Savers Ltd , MAKES AND CUSTOMER RECEIVES NO WARRANTIES OR CONDITIONS FOR ANY GOOD OR SERVICE, EXPRESS, IMPLIED, STATUTORY, OR IN ANY COMMUNICATION WITH CUSTOMER, AND DATA SAVERS LTD SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ARISING FROM USAGE OF TRADE OR COURSE OF DEALING OR PERFORMANCE.

Limitation of Liability; Limitation of Damages.

In no event will Data Savers Ltd be liable for any indirect damages whatsoever. The total liability of Data Savers Ltd to Customer under this Agreement shall in no event exceed the total sums paid by Customer to Data Savers Ltd.

Customer’s Representation and Indemnification.

Customer warrants to Data Savers Ltd that it is the owner of, and/or has the right to be in possession of, all equipment/data/media furnished to Data Savers Ltd, and that its collection, possession, processing and transfer of such equipment/data/media is in compliance with data protection laws to which Customer is subject; and Customer will defend, at its expense, indemnify, and hold Data Savers Ltd harmless against any damages or expenses that may occur (including reasonable attorneys’ fees), and pay any cost, damages, or attorneys’ fees awarded against Data Savers Ltd resulting from Customer’s breach of this section.

Miscellaneous.

The parties agree that this Agreement shall be governed by English Law in every particular including formation and interpretation and shall be deemed to have been made in England.

The parties agree that if any provision of this Agreement is held unenforceable, the validity of the remaining portions or provisions of the Agreement shall not be affected. Any revision or modification of this Agreement shall be effective only if it refers to this Agreement, is in writing, and is signed by an authorised representative of each party. Facsimile signatures for this Agreement and any subsequent exhibits are effective to bind the signing party and admissible in any court and/or for any lawful purpose.

This Agreement, together with any exhibits or other attachments, constitutes the entire Agreement between the parties in relation to this subject matter. No provisions in either party’s purchase orders, or in any other standard business forms employed by either party will apply even if accepted by the other party. 

Recent Milestones

 

Forensic software development

We have recently completed our new version of a bespoke forensic fingerprint program, currently being tested in its final preparation for release to the industry.

 

New offices

A new affiliation has been completed which would pave the way for our sales team to reach out to other overseas markets.